1. We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.
2. Our website accept return 60 days from delivery date.
Before returning any item please contact Our Customer Service Team to discuss your reason for requiring a return.
3. Return method: by mail, return shipping label included in the shipped package.
4. Returned item condition: new
5. Restocking fee: no fee
6. How much will customers pay for return shipping?
7. There are a few important things to keep in mind when returning a product you purchased.
7.1. Only items that have been purchased directly from our website, can be returned to our distribution center.
7.2. Please ensure that the item you're returning is repackaged with all parts and documentation that were included when you received it.
If you have any questions, please contact Us:
email: [email protected]
phone: +1 (516) 218-6910
50 Phoenix St
Hempstead, NY 11550
9:00 a.m. to 5:00 p.m.
Monday to Friday